Where sound meets satisfaction

Shipping Policy

Last Updated: 4/22/25

At CrushEze, we aim to deliver your unique balloon products efficiently and securely. Below is our detailed shipping policy to ensure you know exactly what to expect when placing an order.

We currently offer shipping within the United States only. We do not ship internationally at this time. We hope to expand our shipping options in the future to serve more customers.

All orders are processed within 1-3 business days after they are placed, excluding weekends and holidays. Please allow additional processing time during peak periods such as holidays or product launches.

Once your order is processed, you will receive an email confirmation with tracking details.

We offer the following shipping options within the U.S. based on your delivery location:

• Standard Shipping: Estimated delivery time of 5-7 business days (may vary by location).
• Expedited Shipping: Estimated delivery time of 2-3 business days (may vary by location).

The delivery time may vary depending on the destination. For example, deliveries to the West Coast may take longer than those to the East Coast. The shipping carrier will provide the most accurate tracking updates.

Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as your selected shipping method and delivery location. You will see the total shipping cost before confirming your order.

Note: We do not offer free shipping for returns or exchanges. Customers are responsible for return shipping costs unless the return is due to a damaged or defective product.

Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment through the shipping carrier.

While we strive to ship all orders promptly, we are not responsible for delays caused by the shipping carrier. If your package is delayed, please contact the carrier directly using the tracking number provided. For lost or undelivered shipments, please contact us at info@crusheze.com, and we will assist you in resolving the issue.

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for packages delayed or returned due to incorrect or incomplete address information. If you notice an error in your shipping address, please contact us immediately at info@crusheze.com before your order is shipped.

Some products may have specific shipping restrictions based on the destination location. If this is the case, we will notify you directly to discuss alternative shipping options.

If you have any questions or need assistance regarding your order or shipment, please feel free to contact our customer support team. We’re here to help!

Email: info@crusheze.com

We appreciate your business and look forward to delivering your product as quickly as possible!